FREQUENTLY ASKED QUESTIONS

  1. How long do orders take to arrive?
    Orders are fulfilled in the order they are received. Fulfillment time-frames can vary depending on where the product is shipping from and it's immediate availability. Items are often shipped separately from separate locations and can take 6 to 8 weeks to fulfill completely.

    If an item is on backorder, please allow additional time for your order to be fulfilled. You will be emailed with fulfillment details, as they become available for your product.

    Once fulfilled, shipments take 3-5 business days on average to arrive at your door. You will receive an email notification containing the shipment details that can be used to track your package. If express shipping options are available, please note; the express shipping option DOES NOT expedite the fulfillment process! Express shipping will only affect the shipping time-frame.

    If your shipment is taking longer than the average to arrive, please contact the courier directly with your tracking details. Sometimes they are able to locate and hold your shipments for pickup.

  2. Can we exchange our order?
    *ALL SALES ARE FINAL - NO REFUNDS*

    Can I do an exchange? 
    • You have 7 days from the receipt of your product to request an exchange. 
    • Products must be in an unused and resellable condition. 
    • Uniforms must have attached tags in order to be accepted.
    • Items that have been customized in any way ARE NOT ELLIGIBLE for exchanges. *This includes personalizations done by us*
    • Please include a $10 restocking/shipping fee (cash or money order) along with a note stating what you wish to have returned to you and a return address. CHECKS ARE NOT ACCEPTED AND MAY RESULT IN A DELAY OF PROCESSING YOUR EXCHANGE. 
    • Please also include your order number and the name on the order. YOU MUST INCLUDE YOUR ORDER NUMBER AND THE NAME ON THE ORDER. FAILURE TO INCLUDE THIS INFORMATION WILL RESULT IN A DELAYED EXCHANGE!
    •  Once we receive the order, we will make sure the uniform is in good condition (no rips, tears, holes, odors) and will ship the item that you need. If your items do have odors or tears in them or come back without tags on them we will not accept the exchange and return the product to you.
    •  Exchanges may take 2-4 weeks for processing due to supply delays. Please keep in mind that during our busy season, exchange supply may be limited which may cause additional delays.
    • CIM is not responsable for the cost of shipping the order back for an exchange. We do not supply a shipping label for exchanges. 

    Be sure to inspect your merchandise upon receipt of your order.
    Items can be exchanged for the following reasons, as long as it still meets the criteria above
    • Sizing changes
    • Item is damaged or defective

    All exchanges must have the tags attacehd to the uniform. The uniform will be returned to you if the tags are missing. 

    How to submit a exchange? 
    Follow the instructions above.  Unless you've received the wrong item, or received a damaged/defective item, you are responsible for shipping back the return. 
    If you have received the wrong item or the item is damaged, please email orders@championsinmotion.com

    Please ship all exchanges to
    Champions In Motion
    PO Box 1470
    Graham, NC 27253

    *We maintain the right to inspect returned merchandise to determine whether replacement or adjustment is valid based on the condition we receive it in and if your exchange falls within our standard exchange policy listed above.*
  3. Is my payment secure?
    When shopping with Champions in Motion we hope you can feel secure with every transaction! Our web store utilizes Shopify payments for all processing needs so that you can rest assured that all PCI Standards are met, including;

    • Network Security and Maintenance
    • Protection of Cardholder Data
    • Maintainance of vulnerability management programs
    • Implementation of strong access control measures
    • Regularly monitoring and tesing of networks
    • Maintaining information security policies

    Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify. They are very serious about securely hosting our store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work hard to keep our shopping cart and ecommerce hosting secure.
  4. Do I have acess to my purchases?
    Absolutely! All Champions in Motion store customers can log-in to visit their dashboard and see their previous purchases at anytime!

    If you're not sure how to access your account or simply can't remember the password, try clicking the forgot password option, and enter the email address you would have used to place the order. If you continue to have issues, go ahead and give our customer support team a call at (919) 535-8304, or shoot us a message on our contact page!

About our Karate Program

Champions in Motion has developed one of the most comprehensive youth karate programs in the U.S. Starting with highly trained instructors, our programs are designed to keep kids safe with a system purposefully created for children and teens. We incorporate leading self-defense techniques together with lessons in safety awareness, abduction prevention and anti-bullying. Our instructors are highly trained in these and other areas so that your star is learning ways to stay safe throughout their life.

Rank Philosophy

Champions in Motion philosophy for teaching belt ranks is divided into three phases (Beginner, Intermediate & Advanced). Beginner ranks include white thru green w/blue stripe belts; Intermediate ranks include blue thru purple w/ orange stripe belts; High or Advanced ranks includes orange belts & above. 

 The primary objective for beginner rank students is to teach safety awareness and basic self-defense techniques. The secondary objective for beginner students is to teach the formal aspects of martial arts such as basic techniques (strikes, kicks, blocks, stances). Perfection of techniques is not required for promotional testing of beginner ranks. Teaching children how to stay safe in today’s world is the objective. 

 At intermediate ranks, the primary objective becomes improving basic techniques such as kicks, blocks, strikes, and defense against grabs and other attacks. Basic kata knowledge, beginning one step skills, improved concentration, and a greater demonstration of martial arts discipline are expected at this level also. The primary objective for advanced rank students is to enforce the formal aspect of the martial art; blocks, kicks, strikes, stances, kata, self-defense techniques, one-steps, sparring, martial art etiquette, and discipline. The secondary objective for high ranking students is reviewing safety awareness topics. Promotional testing for high ranking students is based upon effectively demonstrating proper technique and form of the primary objectives.

Class Lengths

We assign class times based on students’ ages and rank. There are Three main levels of karate athletes (Beginner, Intermediate, & Advanced). As each student progresses through each level, the practice time duration will increase accordingly.

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• All Ranks | Regular Class  | 45 Minutes

• All Ranks | Extended Class | 60 Minutes

• All Ranks | Specialty, Weapon, Sparring Classes | 30 Minutes

Tournaments

Our exciting events motivate our athletes to reach the next level of excellence beyond their regular weekly lessons. Throughout our 30-year history, testimonials have shown how our athletes' lives have forever changed from the improved self-confidence and friendships gained by competing. We hope to keep this positive tradition going to impact future generations to come. CHAMPIONS IN MOTION KARATE TOURNAMENTS: Scheduled during the fall, spring, and summer sessions! All Karate students are invited to attend and compete in the Karate Tournaments (attendance is optional but recommended) to be held later in the semester. Participation in the tournaments is a great learning experience for all students as it promotes competitive spirit, self-confidence, and fun! There will be a nominal fee to participate in the Tournaments. 

Required Items

In Class, students are asked to wear our karate uniform or comfortable, loose clothing such as shorts or sweatpants. Students are encouraged to have a karate uniform, which provides comfort and freedom of movement. No dresses, street shoes, jewelry, or gum chewing is allowed in class. 

Students participating in specialty or sparring classes are required to bring there own sparring equipment or training equipment, depending on the requirements for participation in class. 

All products (uniforms, equipment, etc.) are sold seaparetly, and not included with the registration fee.
Please scroll down to see our karate shop categories and Explore our products.

Can parents watch the class?

We take great steps to provide the safest, uninterrupted learning environment for your child. Parents are invited to watch the first lesson and the awards program. Spectators are discouraged during regular classes as children get easily distracted and may not focus on the instructor’s instructions. An environment with minimal distractions provides a better learning atmosphere.


To prevent unwanted guests and strangers in the classroom, Champions in Motion, our sponsors, and facilities require everyone to sign in on the forms provided. Parents are encouraged to volunteer as “Parent Helpers”. Volunteers are needed in each class to assist the instructor. Parents, when volunteering as helpers please read and sign the Parent Helper Sign-In Sheet located at the check-in area.

What if we have to drop-out?

WE HAVE A STRICT NO-REFUND POLICY FOR PROGRAM FEES!

If you wish to drop your student from the program, you can do so by calling our office at (919) 535-8304.

About our Cheerleading Program

Champions In Motion combines Pom dance and Cheerleading into one program. Students are taught cheerleading techniques such as short chants, arm motions, jumps, kicks and stunting techniques. Students are also taught a special long team performance cheer and cheer dance routine (with use of poms) each semester that is presented by each team at the Cheer Showcase. We have incorporated the most modern and current dance techniques into our curriculum, and developed teaching methods that work best for children and teens. Cheerleading is a TEAM-ORIENTED sport and we encourage students to demonstrate teamwork, sportsmanship and dedication to being part of the team while participating in our program.

Practice Times & Team Levels

We assign team practice times based on students’ ages and abilities. There are Seven team levels in total. As each student progresses through each level, the practice time duration will increase accordingly.

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• Level 1| Ages: 4-6 | 45 Minute Classes

• Level 2| Ages: 7-9 | 45 Minute Classes

• Level 3 | Ages: 10-18 | 45 Minute Classes

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Tryout Teams | Ages: 10+

• Level 4 | 1 Hour Classes

• Level 5 | 1 Hour Classes

• Level 6 | 1.5 Hour Classes

• Level 7 | 2 Hour Classes

Required Items

Team Level Pom-Poms are required for participation in weekly classes & events. Athletes are expected to bring their poms with them to class every week. Students participating in Special Events & Competitions are required to purchase and wear their team-level Champions In Motion Uniforms, which must be purchased separately. 

**Participation in special events & competitions is NOT REQUIRED for participation in our weekly classes.**

All products are sold separetly and must be purchased from our online shop. 
Please scroll down to see our cheer shop categories and Explore our products.

Showcases & Competitions

All Champions In Motion Cheer students are invited to  attend Champions In Motion Special Events. Events can be a great learning experience for all students as it promotes competitive spirit, self-confidence, oh and they're really fun! Students will perform with their team, competing with other teams (from alternate locations) of the same basic age and skill level. All participants will receive a collectible participation and achievement award. Teams that attend the Preliminary Event will have an opportunity to perform again at the Tri-State Cheer Competition. (date TBA) There will be a nominal fee to participate in the Preliminary & Competition events, paid for at the event upon registration or pre-registration is available online. These event fees help cover the cost of the facility, awards, staff, judges, and other expenses. Uniforms are also required to attend these events! 

Can parents watch the class?

We take great steps to provide the safest, uninterrupted learning environment for your child. Parents are invited to watch the first lesson and the awards program. Spectators are discouraged during regular classes as children get easily distracted and may not focus on the instructor’s instructions. An environment with minimal distractions provides a better learning atmosphere.


To prevent unwanted guests and strangers in the classroom, Champions in Motion, our sponsors, and facilities require everyone to sign in on the forms provided. Parents are encouraged to volunteer as “Parent Helpers”. Volunteers are needed in each class to assist the instructor. Parents, when volunteering as helpers please read and sign the Parent Helper Sign-In Sheet located at the check-in area.

What if we have to drop-out?

WE HAVE A STRICT NO-REFUND POLICY FOR PROGRAM FEES!

If you wish to drop your student from the program, you can do so by calling our office at (919) 535-8304.